Policies
I am committed to providing you with quality garments for your doll made to your specifications. My full attention and time will be provide you a finished, high quality product, down to the smallest detail.
Lillie Dillies Co. is a home-based business specializing doll clothes, doll customizing and crafts. Each product is made with attention to detail and most of all love to give you, the customer, a high quality finished product.
Owner: Kim Arauz
Before starting Lillie Dillies Co., I worked in a local costume shop drafting patterns and sewing costumes for people. I have a BFA in Fashion Design from the International Academy of Design & Merchandising in Chicago.
I have been designing and creating doll clothes since a very young age. I have taken my experience of designing and creating clothes and used it in creating unique doll clothes with a flair of fantasy and the past.
Products & Services Offered:
Doll clothing for a variety of types (i.e.: Barbie, Gene, Candi, Gene, Tyler, Alex, Lollipop Girls, American Girl and Our Generation). Lillie Dillies Co. fashion designs for dolls is a one of a kind design, as well as, special homemade crafts ranging from ornaments to pet blankets are available. Blankets for twin to queen size beds as well as lap blankets can be requested. Inquire for prices.
Business Hours:
Phone Inquiries: 10am-6pm CST (please leave name and number and a brief message about what you are inquiring about and your call will be returned within the day.)
Email Inquiries: Anytime and your questions will be answered within 48 hrs.
Also ... Questions can be also sent via instant messenger services like Yahoo Messenger, ICQ, AIM and MSN Messenger.
- Yahoo Messenger: Send messages to lilliedillies
- ICQ: use the search wizard for LD Co. or 95655910
- MSN Messenger: click on "add buddy" type in lilliedillies(@)hotmail.com (just remove the ( ) from the email address.
- AIM: user id is lilliedillies
Lillie Dillies Co. outifts customized for fashion dolls are one of a kind and original. Each design is created, the pattern is drafted and then sewn by Kim Arauz for Lillies Dillies Co. Doll clothes are made to order ensuring that each order is specifically made for that individual. This makes each doll garment unique and one of a kind.
Craft items include ornaments, bath items and pet blankets. Blankets for twin to queen sizes, as well as, lap blankets can be requested. Each item is made individually and unique.
The cost of your order covers designing, pattern drafting, cutting, sewing, fabric and notions. In cases of Lillie Dillies Co Doll transformaitons, this would include doll and doll stand, rerooting of hair, accessories (jewelry, shoes, etc.) repaint.
Payment Options:
Payment for the total amount is to be paid in full prior to shipping. In cases of special requests that are $300 and over, a non-refundable downpayment of half must be received before work is to begin. The remainder of the price is to be paid prior to shipping.
Allow 2 weeks for shipment and 6 weeks for doll transformations, blankets and handmade quilts, this provides personal attention for your order.
Payment options are:
- Money order
- Credit card payments can be made through Paypal or Propay
We do not accepts personal or business checks.
Orders paid by money order, PayPal or Propay will be processed immediately. Once payment has been received, you will be sent a confirmation email regarding your order. Please review it for any inconsistencies. All orders are shipped USPS (United States Postal Service) Priority Mail with Signature Confirmation.
Special Requests:
If you have a doll that we do not offer clothes for, we can custom make it for you. To get the best fit, we require the doll's measurements.
This can be done two ways:
- Send the doll to receive the best fitting possible. Doll will be returned dressed in the special garment you requested. This is the best method for a good fit.
- If the first option not the best for you, we will send you a measurement chart to get the needed measurements.
Cancellations/Returns/Exchanges:
If you decide to cancel an order:
- Upon cancelling an order, there will be a 10% cancellation fee.
With special requests/custom orders or doll transformations where a downpayment was made, the down-payment is not refundable.
- Sale items are not refundable.
- All other items can be returned or exchanged, please consider that items exchange will require extra time, no longer than two weeks. this ensures personal attention to your order.